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2019 08 12 06.42.37 1

Solutions Delivery Consultant

  • Customer Success
  • London, England, United Kingdom

ABOUT BEAMERY

We help businesses become talent-first. Everything we do is about people. We’re shaping the future of work, by building the software and services that enable the world's largest companies to unleash human potential. Beamery is Talent Lifecycle Management.

We believe that where you work is much more than just a job. For many of us, it's our livelihoods. It’s how we provide for our families and it shapes the legacy we'll leave behind. This is why our purpose is to create access to opportunities regardless of where someone is born. 

We’re excited to have raised a $138m Series C backed by world-class investors from some of tech’s most disruptive companies.

So, what are you waiting for? Join us and help us transform the future of work once and for all.

ABOUT THE ROLE

We’re looking for a Solutions Delivery Consultant to take the lead in architecting and configuring the Beamery product suite for the largest of our customers.  

WHAT YOU WILL BE DOING AT BEAMERY

  • You’ll be working with Sales and prospects during the Solutions Design stage to ensure that future customers are set up for success when they partner with Beamery; you’ll be working with those same customers during implementation to deliver high-quality, on time solutions within the Beamery product.
  • Your focus with our prospects and customers will be needs analysis, solution design and configuration, coordinating our internal teams and work with sales, customer success and product to understand customer use cases and enhancement requests.
  • You’ll conduct deep technical and recruitment process discovery and create reliable solutions within Beamery built on best practices. You’ll be translating business issues into functional and technical specifications to ensure successful delivery while also ensuring compliance and standards as appropriate.
  • You’ll achieve team, project and business outcomes by managing, diagnosing and solving technical issues that may arise during the delivery life cycle.
  • Configure Beamery for customer needs, including custom fields, global tags, recipes, campaigns, sources, statuses, stages, pipelines, vacancy groups and permissions/teams.
  • Work directly with customers to translate business objectives into technical requirements.
  • Stay up to date with new features and product launches from Beamery and other partners.
  • Develop trusted and synergetic relationships with clients, partners, and other stakeholders.

WHO ARE WE LOOKING FOR?

  • Extensive experience in the needs analysis, solution design and configuration/delivery of enterprise SaaS software
  • Experience with email products or marketing automation, recruitment, HR tech, or artificial intelligence are ideal
  • Eager to work with and across multiple teams, and at multiple levels to get things done
  • Strong communication skills with different audiences and stakeholders globally
  • Able to serve as the voice of the customer and collect feedback to drive continuous improvement across all areas relating to the product
  • Demonstrated ability to work within a team construct on major enterprise implementations, as well as the ability to establish rapport and solid working relationships across all levels within customers and all functional groups within Beamery (sales, customer success, enablement, product and engineering)

Some things we also consider important

  • BS or MS in computer science or a related technical field or equivalent practical experience.
  • Highly analytical
  • Strong product intuition and user empathy
  • Ability to focus on a problem at hand while thoughtfully considering overarching company strategy
  • Passionate about B2B products and building enterprise solutions
  • Self starter
  • You have the ability to manage multiple implementation priorities simultaneously at various stages of the customer journey

BENEFITS

  • Competitive pay
  • Stock options
  • Pension Plan
  • Unlimited Holiday
  • Wellness days
  • Private Healthcare
  • Family Friendly Leave Policies
  • Dog friendly office
  • Regular socials, food & drink
  • Quarterly team-building events

Beamery is an Equal Opportunity Employer. We do not discriminate on the basis of ethnicity, religion, color, sex, gender identity, sexual orientation, age or mental disability. Not only do we not discriminate, but we celebrate differences. If for whatever reason you need us to make reasonable adjustments and adaptations to our recruitment process please let your recruiter know.

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Commercial Team at Beamery

We’re experts in experience. We put our customers first, so that they’re given the best possible support at every step of their journey with Beamery - whether that’s at first sale, implementation or beyond. We’re driven by our customers' success.

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