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Benefits

Solutions Delivery Consultant

  • Customer Success
  • US - Remote

ABOUT BEAMERY

We help businesses become talent-first. Everything we do is about people. We’re shaping the future of work, by building the software and services that enable the world's largest companies to unleash human potential. Beamery is Talent Lifecycle Management.

We believe that where you work is much more than just a job. For many of us, it's our livelihoods. It’s how we provide for our families and it shapes the legacy we'll leave behind. This is why our purpose is to create access to opportunities regardless of where someone is born. 

We’re excited to have raised a $138m Series C backed by world-class investors from some of tech’s most disruptive companies.

So, what are you waiting for? Join us and help us transform the future of work once and for all.

ABOUT THE ROLE

We are looking for a Solutions Delivery Consultant to join our Professional Services team. In this role you will be part of a collaborative, kick-off to close, enterprise customer project teams and will be responsible for taking the lead in architecting and configuring the Beamery product suite. 

ABOUT THE TEAM 

Our Professional Services function comprises both the Implementation Services, and Integration Services teams. Their job is to understand the requirements and ROI expectations of our customer projects and guide them on a journey through implementation planning & workflow discovery, platform configuration, user training, tech-stack integration, and user system testing, to ensure they are set up for success. Using a highly skilled team of Engagement Managers, Solutions Delivery Consultants, and Integrations Consultants, leveraging disciplined project management and industry-best-practice recommendations, we take customers from concept to deployment, for a successful hand-off to the Customer Experience team.

WHAT YOU WILL BE DOING AT BEAMERY

  • You will collaborate with Sales and prospective customers during the solutions design stage to ensure that customers are set up for success and you’ll be working with those same customers during implementation to deliver high-quality and on time Beamery product suite solutions
  • As part of a cross functional team, you’ll take part in key customer interactions throughout the customer journey, e.g. during the sales process, you will partner with Account Executives, and during the implementation process you’ll be working with an Engagement Manager and Project Coordinators, as well as Customers and their external stakeholder partners
  • Your focus with our prospects and customers will be needs analysis, solution design and configuration, coordinating our internal teams and work with sales, customer success and product to understand customer use cases and enhancement requests
  • Conduct deep technical and recruitment process discovery and create reliable solutions within Beamery built on best practices. You’ll be translating business issues into functional and technical specifications to ensure successful delivery while also ensuring compliance and standards as required
  • Achieve team, project, and business outcomes by managing, diagnosing and solving technical issues that may arise during the delivery life cycle
  • Configure Beamery product suite for customer needs, including custom fields, global tags, recipes, campaigns, sources, statuses, stages, pipelines, vacancy groups and permissions/teams
  • Stay up to date with new features and product launches from Beamery and other partners
  • Build trusted relationships with customers, partners, and other stakeholders
  • Up to 30% travel required as in-person client meeting requests increase

 

WHO ARE WE LOOKING FOR?

  • Proven track record delivering hands-on complex software product implementations and good understanding of integration methodologies
  • Experience with HRIS and/or ATS system implementations and/or integrations a huge plus e.g. Workday, SAP SuccessFactors, Taleo, PeopleSoft or other SaaS, complex enterprise grade systems solution
  • Experience working with Large Enterprise Customers preferred
  • Experience with project and software lifecycles  
  • Self-motivated and able to adapt to changing priorities and juggle multiple projects
  • Open-minded and authentic interpersonal and communication skills, technical and presentation skills
  • A representation and inclusive growth mindset and motivated to make a positive impact with colleagues, customers, and the world
  • You resonate with our Beamery Values

BENEFITS (US)

  • Competitive pay and stock options
  • Unlimited PTO, 9 Observed/Paid Holidays and Paid Holiday Break (Christmas/New Years)
  • 401(k) 
  • Life Insurance, LTD, STD
  • 100% employee paid medical, dental and optical coverage
  • Flexible and Health Spending Account (FSA, HSA) and Employee Wellness/EAP support programs
  • Gym stipend and other discounts, Wellness Days, and whatever else you need to keep you at your best
  • Culture focused on accountability, representation, inclusion, and growth

Beamery is an Equal Opportunity Employer. We do not discriminate on the basis of ethnicity, religion, color, sex, gender identity, sexual orientation, age or mental disability. Not only do we not discriminate, but we celebrate differences. If for whatever reason you need us to make reasonable adjustments and adaptations to our recruitment process please let your recruiter know.


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Commercial Team at Beamery

We’re experts in experience. We put our customers first, so that they’re given the best possible support at every step of their journey with Beamery - whether that’s at first sale, implementation or beyond. We’re driven by our customers' success.

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