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UX Researcher

  • Product
  • London, England, United Kingdom

ABOUT BEAMERY

We are building a world where talent comes first. Our Talent Lifecycle Management platform powers recruiting, mobility, upskilling, diversity and workforce planning for the world’s most forward thinking companies.

We believe that where you work is much more than just a job. Millions of people are being left behind everyday in their careers, and we’re on a mission to fix this by creating equal access to meaningful work, skills and careers for all.

In June 2021 we raised a $138m Series C backed by world-class investors from some of tech’s most disruptive companies. We’ve been named in the Top 50 Fasted Growing Companies by the Deloitte Top 50 for the past two consecutive years.

We an equal opportunity employer committed to building a representative Beamery, creating an equitable, inclusive and engaging environment for our people.

So, what are you waiting for? Join us and help us transform the future of work once and for all.

ABOUT THE ROLE

Think you’ve got the research skills to help us understand and empathise with our users? Beamery wants to hear from you! 

We’re looking for a User Researcher who wants to understand our user’s motivations, pain points and behaviours and can deliver insights to evolve our product and empower our customers to hire better, and help push boundaries within the world of talent acquisition. Our research team works in close partnership with Design, Product Management and Engineering and has a direct impact on the experiences we build day to day.  

WHAT YOU WILL BE DOING AT BEAMERY

  • Collaborate with product and design to understand the problem space, build out foundational journeys highlighting friction, opportunities and insights to ground design decisions.  
  • Source participants and manage logistics for ongoing studies.
  • Conduct discovery sessions for new product areas and testing on design mockups, prototypes, beta versions, and finished products and features.
  • Compile and share learnings with the relevant stakeholders in a clear and actionable way they can use to design product improvements.
  • Conduct qualitative and quantitative research using a range of tools and approaches (e.g. interviews, ethnography, card sorting, surveys) to answer key questions and produce new insights.
  • Help to formulate research documentation to better understand Beamery-specific user behaviour.
  • Document and track learnings gathered through testing and research so insights can easily be referenced and applied for future projects.
  • Collaborate with Product Analytics to validate hypotheses with both qualitative and quantitative analysis.

WHO ARE WE LOOKING FOR?

  • 3+ years experience in User Research and Testing 
  • Experience writing test plans and conducting user interviews, designing and conducting qualitative and quantitative user research
  • Experience distilling information from diverse interviews and reporting in a concise and actionable way
  • Strong quantitative, analytical, and problem-solving skills
  • Ability to work collaboratively in a team environment
  • Exceptional communication and storytelling skills
  • High degree of user empathy and passion for learning about learning about customer motivations and pain points
  • Self Starter; ability to act autonomously
  • Constant attention to detail
  • Comfort with adding structure to ambiguity
  • Experience with remote and in-person user testing methodologies
  • Familiar with figma, whimsical, invision, usertesting.com and other prototyping tools is desirable
  • Comfortable in a fast paced agile environment is desirable
  • Comfortable working with globally distributed teams and executing global research projects is desirable

BENEFITS  

  • Competitive pay
  • Stock options
  • Pension Plan
  • Unlimited Holiday
  • Wellness days
  • Private Healthcare
  • Family Friendly Leave Policies
  • Dog friendly office
  • Regular socials, food & drink
  • Quarterly team-building events
  • Flexible learning & development budget

Beamery is for Everybody. Diversity and open expression are fundamental to us. We acknowledge the challenges in our industry, and strive to develop an inclusive culture where everybody can contribute. We are dedicated to creating an inclusive environment for everyone, regardless of ethnicity, religion, color, sexual orientation, gender identity, race, national origin, age, disability status or care-giver status. If for whatever reason you need us to make reasonable adjustments and adaptations to our recruitment process please let your recruiter know.

Visit our Diversity, Equality and Inclusion page to learn more about progress and commitments.


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Engineering, Product and Design Team at Beamery

The glue that binds engineering, product and design together is the success of our customers. We dig deep into customer research, tech discovery and implementation, so that we can deliver the most value, every time. If it could be better, we change it.

Learn more